Contact Us

Getting the Most From Your Message

A little detail up front helps us point you in the right direction faster. When you write in, tell us what your question is about: a particular store, a dining spot, an upcoming community event, parking and access, or space at the plaza. If you are asking about something you noticed on a recent visit, include the day and rough time you were here and which part of the plaza you were in. That context saves a round of back-and-forth emails.

Questions we can usually help with

• Finding a business: which shops and restaurants are part of the plaza, and the best way to reach them directly. Our store directory is a good first stop.
• Planning a trip: getting to Jackson, parking and accessibility. The Visit page covers the basics.
• Events: what is coming up, and how local groups can suggest a community activity.
• Leasing: general enquiries from businesses interested in space. See Leasing for an overview before you get in touch.

Questions best sent elsewhere

Individual stores and restaurants set their own hours, prices, return policies and reservations, so questions about a specific purchase, order or booking are best directed to that business. Hours can change around holidays and local events in Amador County, so it is worth confirming with the business before making a special trip. For urgent safety concerns or emergencies, contact local emergency services first rather than emailing us.

We read every message and aim to reply as promptly as we can. If you have not heard back within a few business days, please feel free to follow up or stop by the desk in person.